These funds are released immediately upon return of equipment.ĬUSTOMER RESPONSIBILITY: The customer agrees to examine the kit upon delivery to ensure that everything is in good working order. This reserves the funds in the event that kits are lost, stolen or damaged. On the day of hire a $350 pre-authorisation will be processed to the credit card provided. Highlight Videos cannot be held responsible for the resulting lack of footage. In the case of loss, damage or theft of the equipment, the customer agrees to contact Highlight Videos immediately. The kits will be left in the care of the customer in good working condition and any damage, loss or theft of the equipment whilst in their care, will be charged to the customer up to a maximum of $350. In the unlikely event that Highlight Videos should have to make a claim, the customer is responsible for the $350 excess in full. INSURANCE: Our kits are fully insured with an excess of $350. ![]() Any delays in returning the Kit, additional to the agreed amount of days the customer will be charged $50 per day. In the event that your event should fall on a Saturday and return of the equipment is not possible on Sunday, the rental period will be extended until the next day. The customer agrees to package the equipment in the boxes provided by Highlight Videos and use the checklist provided to confirm all items have been inspected and packaged as agreed. It is the customer's responsibility to ensure the kit is taken to the local post office with the kit inside the pre paid postage bag. The return of the Filming Kit will be via the customers local post (prepaid courier bag provided). In this event it is at the customers expense and responsibility to arrange collection. In the event that a package is not collected by the customer the package may be held at a local postal distribution centre. Failure to have someone available at the specified address on the day of collection will result in an additional day’s hire being payable to Highlight Videos. Highlight Videos cannot be held responsible for a delay in delivery if someone is unavailable to sign for equipment on the date agreed or at the address provided. The customer will agree a time and address for delivery and collection prior to the event date. The Highlight Videos team will arrange for delivery of the kit via courier or drop off. RENTAL PERIOD: Our standard rental period is 3, 5 or 7 days pending on the package option selected. Payment is non-refundable 14 days prior to event. Payment in full is required before Filming Kit is sent. We will contact you closer to your event where the remaining balance will be payable 14 days prior to shipping the Filming Kit. Bookings are confirmed by email within 2 business days following receipt of your deposit. From 6 weeks prior to your event this 50% deposit is non-refundable. ![]() This 50% deposit is refundable up to 6 weeks prior to your event. TERMS OF PAYMENT: To secure your booking we request an upfront payment of 50% payable by credit card or bank transfer to secure the Highlight Video service for the date specified. Additional edits will be charged at $50 per edit and will be invoiced once customer is happy with their final edit. ![]() Packages which include editing include 1 edit. Highlight Videos agrees to supply the following services:ġ x highlight web friendly video (approximately 5-25 minutes/ footage dependant) supplied on USBĬustomised video lengths as mutually agreed between Highlight Videos and Customer
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